Shop Manager

Introduction

Essentiel Antwerp is a global contemporary brand from Antwerp, synonymous with positive energy.

Dedicated to fierce, fabulous and fun-loving individuals, the label brings mood-boosting fashion that lifts the spirits.

We are representative in more than 40 countries, with approximately 40 retail stores. Each store embodies our distinctive brand identity and is strategically located in prime locations. With a presence in over 750 doors and selected department stores, we have built a qualitative global wholesale distribution. 

Essentiel Antwerp stands for more than fashion, it stands for a state of being. Authenticity is at the heart of the company.

With a continuous desire for growth, the brand is always on the lookout for the next move.

Job description

For our Flagship store in NYC, we’re looking for a Store Manager (full time).

You become an ambassador of Essentiel Antwerp and you’ll carry the brand forward in the U.S.

We are looking for someone to represent our brand beyond the store by acting as a true local ambassador within the New York community.
The role focuses on building a strong network of clients, stylists, personal shoppers and other relevant professionals.
It includes relationship building, community engagement and strategic outreach to drive store traffic and increase local brand awareness.
Key responsibilities include identifying partnership opportunities, coordinating small-scale events, networking and acting as a key contact for press and talent.
The position works closely with HQ to support local retail accounts, provide in-store follow-up, and ensure consistent brand representation.

The ideal candidate understands our brand identity and ambitions, has a strong network, the right fashion sensitivity and contributes strategically beyond the day-to-day operations of the store.

You can expect good vibes, a culture of collaboration, integrity and inclusivity, a constant state of effervescence where we challenge you to think outside the box.

You’re part of our community and play an active role in the development of the brand by:

• Creating an exceptional, personalized experience for our customers in store.

• Guiding them in the discovery of the brand and work on deepening the connection with the brand.

• Drive customer acquisition and retention through strategic initiatives, including client activation events, brand-focused experiences, and personalized clienteling.

• Foster growth by building strong relationships with stylists,and personal shoppers.

• Having an omni-channel mindset; a holistic understanding of the customer journey both online and offline.

• Achieving sales, conversion and clienteling targets.

• Taking ownership in every step of the customer journey: anticipate and exceed your customer’s needs, demonstrate expert knowledge in product, styling and after-care.

• Contribute to the daily operations of the store (inventory, logistics, visual merchandising, stockroom organization).

• Develop and grow a strong local client network through relationship building, community engagement and strategic outreach;

• Actively search and identify opportunities to attract new customers and increase local brand awareness through partnerships and networking;

• Drive traffic to the store by creating and nurturing local connections, and identifying relevant collaboration opportunities;

• Build long-term relationships with local fashion professionals, stylists, personal shoppers, hospitality partners and other key players within the New York fashion community;

• Support HQ with the follow-up of local key retail accounts by providing local in-store support, maintaining strong relationships and ensuring consistent brand representation;

• Serve as the local extension of HQ by acting as the eyes and ears on the ground, sharing market insights, identifying opportunities and supporting local initiatives? 

Who you are

You have a hands-on mentality, and you thrive in a fast-paced environment. You understand the power of teamwork and have a commercial mindset. You value open communication, respect, and integrity.

Experience in a comparable role within the fashion or luxury industry is highly valued.

You are located in the United States and possess the necessary work authorization to be eligible for this position.

What we offer

You’ll receive a competitive salary package, including sales commission, clothing allowance, Paid Time Off, sick leave and a comprehensive insurance coverage.

As part of our commitment to your professional development, you will also have access to our employee training program to further enhance your skills and knowledge.

On top of this, you’ll be part of the Essentiel Antwerp family and everything it embodies: team dinners, seasonal global meetings, the occasional office party and a dynamic, inclusive company culture.